Privacy Policy

We are committed to protecting the privacy of our clients at Neuk Interiors. The following information outlines how we will responsibly manage and process your data so that we can deliver a personable and comprehensive design service to you. For data protection purposes, the Data Controller is Neuk Interiors, Westerton Business Centre, 110A Maxwell Avenue, Bearsden, G61 1HU. We only request the data needed to provide our service to you. You are under contractual obligation to provide your information to Neuk Interiors for the purpose of accessing our service.

Why we collect your information

As part of our service, Neuk Interiors collects your information so that we can:

• enter into a contract with you
• deliver a personable and comprehensive design service to you;
• process billing and payments;
• audit and provide details on tax in relation to our business;
• monitor and improve our service;
• investigate and respond to complaints.

What information do we collect?

We collect the information you provide to us during initial enquiries and meetings through delivery of our service to billing and payment. You may provide this information in a number of ways including on paper and online, by email, telephone and face-to-face. The categories of personal data you provide to us for the purpose of accessing our service may include your name, address, email, phone number and bank details for billing and payment purposes.

Will my information be shared with others?

At Neuk Interior, we provide a personable and comprehensive design service. To allow us to achieve this, we use third party contractors, including builders, joiners, electricians, decorators & soft furnishing makers. We will only share the minimum amount of data needed for them to fulfil our contract with you, for example your name and address so they may undertake work at your
house. Neuk Interiors also have to meet legal obligations as part of our business function, which includes sharing your information with Her Majesties Revenue and Customs (HMRC) as part of our annual tax return.

How long do we keep your information?

Neuk Interiors only keeps your information for the minimum time necessary for us to deliver our service to you and meet our audit requirements. We are required by law to hold your information for 5 years.

Your rights under data protection law

Under data protection law, you have legal rights in relation to your information, including:

• your right to be informed of how your data is being processed, (as
  in this privacy notice);
• your right to access and obtain a copy of your data on request,
  often referred to as a data subject access request;
• your right to ask an organisation to change incorrect or incomplete
  data;
• your right to ask an organisation to delete or stop processing your
  data under certain circumstances;
• your right to object to the processing of your data under certain
  circumstances.

Further details about your privacy rights can be found on the Information Commissioner’s Office website here.

If you have any concerns about Neuk Interior’s processing of your data or you would like to discuss your information rights in relation to Neuk Interiors, please contact us directly at info@neukinteriors.co.uk.

If you have concerns about Neuk Interiors processing of your data or information rights practices, you can contact the Information Commissioner’s Office (ICO) using their website https://ico.org.uk/make-a-complaint/ or by phone on 0303-123-1113.